Lisa Cairns, Olivia Foyle, Chris Eggington, Carol Tindal, Justyna Martenka, Lisa Henley, Chelsie Holman, Fraser Dorey, Steven Bravo and Florence Hinton
Our Business Support team encompasses a number of functions that work synergistically to ensure the smooth running of CoolLED operations:
Administrative support: From receipt of customer’s order to ensuring the safe delivery of product.
Project co-ordination: To achieve targeted deliverables regarding performance, cost and timescales for new product introductions.
Quality Management: Ensuring that the product and service CoolLED delivers is fit for purpose, is consistent and meets both external and internal requirements through our Quality Management System (QMS).
Customer service: Assisting our customers no matter if it is a product enquiry, price request or a need for support.
And of course, general support in the smooth running of CoolLED operations.
At CoolLED, we are committed to giving our customers outstanding service from the first contact and throughout the lifetime of the product. Customers are our focus and we pride ourselves in assisting them in an efficient and friendly manner.
Get in touch
Our Customer Service Department can be contacted between 08:30 – 17:00 GMT Monday to Thursday and 08:30 – 16:00 on Friday:
E-mail: [email protected]
Telephone: +44 (0)1264 323 040