Customers want suppliers they can depend upon, who can despatch when they say they will. Perhaps the most important issue that concerns customers is their order arriving on time.
Our goal at CoolLED is customer satisfaction and we have been working on a continuous programme of improvement to ensure we meet the needs of our customers. Not only have we reduced our lead times significantly over the last 12 months, but we are also extremely proud that, against our acknowledged despatch dates, we are consistently achieving an amazing 99% of on time despatches.
We will continue to put the demands of our customers at the forefront of our business and strive to improve every aspect of timeliness within our capabilities.
Click here to see CoolLED’s product range.