Chris originally began working on CoolLED illumination systems in 2009 while working at CIL Ltd (CoolLED’s previous parent company). Chris worked in manufacturing and part of his role was to investigate and repair returned systems. In 2013, Chris joined the R&D team and developed his technical skills further. Having worked in R&D for 18 months, Chris’s skills in investigating were called upon again when he began a new role in Technical Support. Chris continues his work in this role, using his breadth of experience and customer focus to give excellent support to our user base.